Active Listening Practice active listening by fully focusing on the speaker, maintaining eye contact, and providing verbal and non-verbal cues to show understanding and engagement.
Empathy Cultivate empathy by putting yourself in the other person's shoes and trying to understand their emotions and perspective without judgment
Validation Validate the other person's emotions by acknowledging their feelings and letting them know that their emotions are valid and understandable
Open and Honest Communication Foster open and honest communication by creating a safe and non-judgmental environment where individuals feel comfortable expressing their emotions and thoughts.
Non-Verbal Communication Pay attention to non-verbal cues such as body language, facial expressions, and tone of voice, as they can convey emotions and messages that may not be expressed verbally.
Reflective Listening Practice reflective listening by summarizing and paraphrasing what the speaker has said to ensure understanding and show that you are actively engaged in the conversation.